Before continuing further on who and how much to tip, there is something you should keep in mind.
Keep the change?
Depending on where you’re eating, the tipping culture could be vastly different. If you were to order street food and tell the vendor to keep the change, there’s a high chance that they might insist you take it back – whether through humility or confusion at a perceived overpayment – even if it’s just ten thousand Vietnamese dong.
Doing as the locals do is sound advice for any travellers, and you’re unlikely to see a local tipping a street food joint so don’t worry about it too much. If the food really was that delicious, order another one or leave a few thousand dong on the side and make your escape before they have the chance to thrust it back into your palm.
Eating in restaurants or cafes is another story. It’s worth keeping in mind that the waiting staff in such places often work long hours with little breaks for less than $10 a day.
If you order a snack and a coffee that comes to, for example, 230 thousand dong, then it’s common to simply leave behind the remaining 20 thousand change that you’re unlikely to miss, but which could help to make all the difference for a young waitress with a family or a university course.
If you’re heading to an area for a prolonged amount of time, leaving a tip each time isn’t necessary but can see you rewarded with better service and preferential treatment as a regular.
Naturally, the pricier the restaurant, the more you’ll be expected to tip. Once you start to hit the high hundreds with your bill, you can start to think about tipping 10% and up for good service, though make sure that service charge isn’t included in your bill already.
Fair fares and the knead for tips
In any big city in Vietnam, and certainly in the touristy areas in Hanoi, finding a taxi driver that will actually use the taxi meter can be a real pain. With that in mind, it’s worth rewarding the drivers who do, with a small tip.
There’s no need to break the bank; if it comes to 91 thousand dong for example, give him 100 thousand dong and don’t expect the change.
They’ll be grateful for it and it might convince them to continue earning an honest living and not quote $30 for a trip that’s virtually around the corner.
As anyone who has visited Vietnam will know, massage shops can be found on virtually every corner, making for fierce competition between shops and price wars that can make it easily affordable for a tourist.
Massages are personal and catered for the receiver and can be tiring work. Not only that, the competition means that more often than not the masseurs can wait around for hours without a single customer, only to receive a pittance of the massage fee once the house has taken their cut.
Again, tipping isn’t expected but it’s more than appreciated, so you may want to consider tipping the masseur perhaps 50-100 thousand dong on a bill of 500 thousand dong, and giving it directly to them.
It won’t break the bank, but it can make a person’s day.
Sweet dreams and the guide price
There aren’t many things worse than not double checking your booking and arriving at your hotel weary and jet-lagged, only to discover you’re on the fourth floor and there’s no elevator.
Spare a thought for the poor bell boys and porters who’ll have to lug your luggage up there! These jobs, along with housekeeping jobs in a hotel, are quite often low paying with long hours and high standards, so a tip of 20 thousand dong per bag carried or per room cleaned can go a long way.
Tour guides can be very hit and miss in Vietnam. Some can absolutely make a trip, while others may carry a vibe that they’d rather be anywhere else. The amount you tip should vary with the service and length of time the tour guide is with you.
For great guides who have been with a group the whole day, it’s not unusual for them to be given upwards of 1 million dong – a large amount for someone who will only earn around 15 million dong per month.
If you’re not happy with the service, there’s no obligation to tip but keep in mind that everyone has good and bad days, and the hours can be long and exhausting.
Use your own judgement
As the locals say, it really is “up to you”. There’s no expectation of tourists to tip but it will certainly be appreciated.
It can be easy to pass through a town that you’ll never visit again without tipping, but good service and satisfaction should always be rewarded.
Keep in mind the amount of money people in restaurants and hotels earn and think twice before scooping those coins out of the change tray.