Your tailor-made tours specialist in Vietnam, Thailand, Cambodia, Myanmar & Laos

Privacy policy

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Sonasia Holiday respects your privacy. We have created this privacy statement in order to disclose the privacy practices for this website and to demonstrate our commitment to you.

1. Personal data we collect 

Our website uses forms in which you give us contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your enquiries and bookings, our web site, new Sonasia Holiday services, and special offers we think you'll find valuable. 

In addition to information provided through forms on this website, our staff may also solicit further information to create your travel products and to facilitate travel to and from our destinations. 

The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested: 

  • Name
  • Email address
  • Age
  • Country of Origin
  • Nationality
  • Country of Residence
  • Travel date
  • Duration of travel
  • Phone number
  • Address
  • Passport numbers 
  • Payment details including banking information
  • Travel preferences and interests
  • Dietary restrictions or allergies 

 

2. Uses of the personal data we request 

The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses : 

  • Sending newsletters with personalised information
  • Conducting surveys to measure and improve our performance
  • Planning accurate travel and event itineraries
  • Organizing contest, lottery or any promotional events.
  • Operating international travel services for our clients
  • Facilitating payment for travel services rendered
  • Maintaining ongoing business communications with partners and clients
  • Optimizing our website to offer you a better user experience 

 

3. Only if we have to 

As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website. 

 

4. Tracking 

Our site uses cookies to gather information on online traffic.

A cookie is simply a small text file. It isn't a program and doesn't actively do anything on your computer. As with many other websites, we use cookies for several reasons, the main ones being:

  • We use this information from our website statistics (for example your IP address) to help diagnose problems with our server, and to administer our website.
  • To make your visit to our site smoother. So, for example, it remembers what you add to your itinerary or allows you to share content with friends on social networks. It also remembers your preferences and so allows us to customise our site according to your individual interests.
  • To monitor and measure what visitors do on our website. This allows us to know what areas of the site are popular, how often visitors come back, where they come from, whether they are using a PC or a mobile device and so on. Knowing how our site is being used means we can enhance users' experience in future.
  • We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information. 

Opting out of accepting cookies?

Because of the way our site operates, cookies are needed to allow some of its functionality to work and therefore we recommend that you accept them.

However, if you choose to opt-out of receiving our cookies, please understand that although you can still use our site, some functions may not work and your experience may not be as smooth or as enjoyable as we aim to deliver for all our users.

If you still decide to opt-out, you have two options:

  1. You can adjust the settings on your internet browser to prevent cookies from being downloaded. How this is done varies according to which browser you are using and we recommend you refer to the appropriate online help guides.
  2. You can opt-out of receiving specifically those cookies we use to track how people are using our site.

 

5. Changes In our practices

If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation and will inform you by any useful mean. In any case, your only use of the website can be considered as a consent of our privacy policy. 

 

6. Changing your communication preferences 

As a customer of Sonasia Holiday, you may alter your customer information, change your personal data processing or opt-out of receiving communications from us at any time by contacting [email protected]. You can also reach us directly using the contact-us form. We will make sure to handle your request within a reasonable time-frame. 

NOT READY YET?

We believe you have the right to arm yourselves with as much information as possible before making any decision.

Check below the detailed information for our different destinations, our plans by travel theme or time frame to learn more before moving forward...

OUR DESTINATIONS
Vietnam
bee-white Vietnam

A land of staggering natural beauty and cultural complexities, of dynamic megacities and hill-tribe villages, Vietnam is both exotic and compelling.

Thailand
bee-white Thailand

Friendly and food-obsessed, hedonistic and historic, cultured and curious, Thailand tempts visitors with a smile as golden as the country's glittering temples and tropical beaches.

Cambodia
bee-white Cambodia

There's a magic about this charming yet confounding kingdom that casts a spell on visitors. In Cambodia, ancient and modern worlds collide to create an authentic adventure.

Myanmar
bee-white Myanmar

It's a new era for this extraordinary and complex land, where the landscape is scattered with gilded pagodas and the traditional ways of Asia endure.

Laos
bee-white Laos

Vivid nature, voluptuous landscapes and a vibrant culture collide with a painful past and optimistic future to make Laos an enigmatic experience for the adventurous.

PLANS BY TRAVEL THEME
Must-see
Family Vacation
Luxury Holiday
Honeymoon Vacation
bee-white Honeymoon Vacation
Trek & Hike
Cycling & Biking
bee-white Cycling & Biking
Wellness & Leisure
bee-white Wellness & Leisure
PLANS BY TIME FRAME
white-icon About 1 week
white-icon About 2 weeks
white-icon About 3 weeks
white-icon About 4 weeks
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Already got a plan? REQUEST A FREE QUOTE
TRAVEL TIPS & GUIDE

Either are you wondering about best time to visit, visa policy, or how to get the cheapest flight, we have your back!

WHAT MORE? Choose the country you plan to visit, then search for your nationality below to see our special travel tips & advice for your country. CONTACT US if you cannot find yours.

Destinations

Best Time to Visit
bee-white Best Time to Visit
Tourist Visa Policy
bee-white Tourist Visa Policy
Getting Flight There
bee-white Getting Flight There
Getting Around
Vaccinations
Internet & Phone
bee-white Internet & Phone
Packing List
Budget & Currency
bee-white Budget & Currency
Buying & Bargaining
bee-white Buying & Bargaining
Safety & Precautions
bee-white Safety & Precautions
Tipping Customs
Local Etiquette
Travel Insurance
bee-white Travel Insurance
Useful addresses
bee-white Useful addresses
LATEST BLOG ARTICLES

Though opened to tourism since the last 20 years, Laos still has many hidden places or gems that are waiting for the curious explorers. 

Xe Champhone Loop is one of the places.

Early September 2022, we made an Educ tour here, under the operation of Tetraktys Organization to explore the loop, which was an effort to promote the area to the international tourists.

We were impressed with what we saw and learnt here. The area is full of interesting nature spots, traditional culture, and hospitable hosts.

Below is everything you need to know about the area.

Stay tuned!

...more

International travelers to Thailand will no longer be required to show proof of vaccination or ATK test results from October 1st, 2022 onward.

In a new move to attract travelers during peak season, Thailand is doing away with the requirement of needing vaccination certificates or Covid-19 negative results in the case of unvaccinated passengers. Additionally, those infected with Covid-19, but have mild symptoms don’t need to isolate from next month. The same applies to those who test positive but display no symptoms.

Public Health Minister Anutin Charnvirakul announced these changes on Thursday after the National Communicable Diseases Committee (NCDC) had a meeting on Wednesday.

Instead of isolating those who have contracted the disease would be required to wear a mask, socially distance themselves from others and wash their hands frequently for the first five days. They also need to stay away from those who are immunocompromised and vulnerable.

Dr. Sophon Iamsirithaworn, deputy director-general of the Department of Disease Control, informed that since the present Covid-19 mutation doesn’t cause serious symptoms in most people, disease control measures can be relaxed.

National Security Council secretary-general Supoj Malaniyom added that the new measures are being put in place to help improve the economic conditions of the country.

“The primary aim will be to ensure the economy is back on track so people could earn their livelihoods once more,” he said.

...more

The romance of train travel is alive and well in Laos. The recently-completed high-speed railway that stretches from Vientiane, through Laos, and into southern China is operating ‘full steam’ ahead. 

...more
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