Your tailor-made tours specialist in Vietnam, Thailand, Cambodia, Myanmar & Laos

Privacy policy

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Sonasia Holiday respects your privacy. We have created this privacy statement in order to disclose the privacy practices for this website and to demonstrate our commitment to you.

1. Personal data we collect 

Our website uses forms in which you give us contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your enquiries and bookings, our web site, new Sonasia Holiday services, and special offers we think you'll find valuable. 

In addition to information provided through forms on this website, our staff may also solicit further information to create your travel products and to facilitate travel to and from our destinations. 

The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested: 

  • Name
  • Email address
  • Age
  • Country of Origin
  • Nationality
  • Country of Residence
  • Travel date
  • Duration of travel
  • Phone number
  • Address
  • Passport numbers 
  • Payment details including banking information
  • Travel preferences and interests
  • Dietary restrictions or allergies 

 

2. Uses of the personal data we request 

The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses : 

  • Sending newsletters with personalised information
  • Conducting surveys to measure and improve our performance
  • Planning accurate travel and event itineraries
  • Organizing contest, lottery or any promotional events.
  • Operating international travel services for our clients
  • Facilitating payment for travel services rendered
  • Maintaining ongoing business communications with partners and clients
  • Optimizing our website to offer you a better user experience 

 

3. Only if we have to 

As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website. 

 

4. Tracking 

Our site uses cookies to gather information on online traffic.

A cookie is simply a small text file. It isn't a program and doesn't actively do anything on your computer. As with many other websites, we use cookies for several reasons, the main ones being:

  • We use this information from our website statistics (for example your IP address) to help diagnose problems with our server, and to administer our website.
  • To make your visit to our site smoother. So, for example, it remembers what you add to your itinerary or allows you to share content with friends on social networks. It also remembers your preferences and so allows us to customise our site according to your individual interests.
  • To monitor and measure what visitors do on our website. This allows us to know what areas of the site are popular, how often visitors come back, where they come from, whether they are using a PC or a mobile device and so on. Knowing how our site is being used means we can enhance users' experience in future.
  • We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information. 

Opting out of accepting cookies?

Because of the way our site operates, cookies are needed to allow some of its functionality to work and therefore we recommend that you accept them.

However, if you choose to opt-out of receiving our cookies, please understand that although you can still use our site, some functions may not work and your experience may not be as smooth or as enjoyable as we aim to deliver for all our users.

If you still decide to opt-out, you have two options:

  1. You can adjust the settings on your internet browser to prevent cookies from being downloaded. How this is done varies according to which browser you are using and we recommend you refer to the appropriate online help guides.
  2. You can opt-out of receiving specifically those cookies we use to track how people are using our site.

 

5. Changes In our practices

If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation and will inform you by any useful mean. In any case, your only use of the website can be considered as a consent of our privacy policy. 

 

6. Changing your communication preferences 

As a customer of Sonasia Holiday, you may alter your customer information, change your personal data processing or opt-out of receiving communications from us at any time by contacting [email protected]. You can also reach us directly using the contact-us form. We will make sure to handle your request within a reasonable time-frame. 

NOT READY YET?

We believe you have the right to arm yourselves with as much information as possible before making any decision.

Check below the detailed information for our different destinations, our plans by travel theme or time frame to learn more before moving forward...

OUR DESTINATIONS
Vietnam
bee-white Vietnam

A land of staggering natural beauty and cultural complexities, of dynamic megacities and hill-tribe villages, Vietnam is both exotic and compelling.

Thailand
bee-white Thailand

Friendly and food-obsessed, hedonistic and historic, cultured and curious, Thailand tempts visitors with a smile as golden as the country's glittering temples and tropical beaches.

Cambodia
bee-white Cambodia

There's a magic about this charming yet confounding kingdom that casts a spell on visitors. In Cambodia, ancient and modern worlds collide to create an authentic adventure.

Myanmar
bee-white Myanmar

It's a new era for this extraordinary and complex land, where the landscape is scattered with gilded pagodas and the traditional ways of Asia endure.

Laos
bee-white Laos

Vivid nature, voluptuous landscapes and a vibrant culture collide with a painful past and optimistic future to make Laos an enigmatic experience for the adventurous.

PLANS BY TRAVEL THEME
Must-see
Honeymoon
Trek & Hike
Wellness & Leisure
bee-white Wellness & Leisure
PLANS BY TIME FRAME
white-icon About 1 week
white-icon About 2 weeks
white-icon About 3 weeks
white-icon About 4 weeks
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Already got a plan? REQUEST A FREE QUOTE
TRAVEL TIPS & GUIDE

Either are you wondering about best time to visit, visa policy, or how to get the cheapest flight, we have your back!

WHAT MORE? Choose the country you plan to visit, then search for your nationality below to see our special travel tips & advice for your country. CONTACT US if you cannot find yours.

Destinations

Best Time to Visit
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Tourist Visa Policy
bee-white Tourist Visa Policy
Getting Flight There
bee-white Getting Flight There
Getting Around
Vaccinations
Internet & Phone
bee-white Internet & Phone
Packing List
Budget & Currency
bee-white Budget & Currency
Buying & Bargaining
bee-white Buying & Bargaining
Safety & Precautions
bee-white Safety & Precautions
Tipping Customs
Local Etiquette
Travel Insurance
bee-white Travel Insurance
Useful addresses
bee-white Useful addresses
LATEST BLOG ARTICLES

The Rocket Festival (Boun Bang Fai) is a merit-making ceremony traditionally practiced by ethnic Lao people near the beginning of the wet season in numerous villages and municipalities, in the regions of Northeastern Thailand and Laos. Celebrations typically include preliminary music and dance performances, competitive processions of floats, dancers and musicians on the second day, and culminating on the third day in competitive firings of home-made rockets. Local participants and sponsors use the occasion to enhance their social prestige, as is customary in traditional Buddhist folk festivals throughout Southeast Asia.

The festival in Thailand also includes special programs and specific local patterns like Bung Fai (Parade dance) and a Beautiful Bung Fai float such as Yasothon the third weekend of May, and continues Suwannaphum District, Roi Et on the first weekend of June, Phanom Phrai District Roi Et during the full moon of the seventh month in Lunar year's calendar each year. The Bung Fai festival is not only found in Isan or Northeasthern Thailand and North Thailand and Laos, but also in Amphoe Sukhirin, Narathiwat.

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Vietnam would scrap the Covid-19 testing requirement for all arrivals starting Sunday, May 15th 2022, Prime Minister Pham Minh Chinh has directed.

In a document issued Friday, the Prime Minister requested the Ministry of Health to closely follow the coronavirus situation and provide proper guidance. The Ministry of Foreign Affairs should direct Vietnamese authorities outside the country to inform people who wish to enter Vietnam to follow appropriate disease prevention measures, he said.

The latest decision has been made as the number of Covid-19 infections and deaths drops both in Vietnam and around the world. Several countries have been taking steps to relax coronavirus restrictions, including scrapping testing before entry.

Current policies issued by the health ministry require entrants to have negative results from PCR tests done within the previous 72 hours, or a negative result from a rapid test done within the last 24 hours.

Those who don’t have a negative test result must refrain from making contact with others during the first 24 hours after entry. They will be able to move freely once they test negative after arrival.

Children under two don’t need to be tested.

Vietnam stopped requiring medical declarations from those arriving from abroad starting April 27, and for domestic travel starting April 30.

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A report from Andy Jarosz from BBC Travel about his day trekking to the remote 100 waterfalls in Nong Khiaw 10 years ago (in 2012). The experience that you cannot miss when visiting the area. Check out the details as below so that you have some ideas of what to expect.

In the last four years, the rural village of Nong Khiaw has seen a steady stream of adventure travellers who want to experience the 10km trek before it disappears.

Strictly speaking, the name of the 100 Waterfalls Trek in northern Laos is misleading, since it is impossible to say how many waterfalls tumble through the thick jungle along the steady 10km ascent, with each one tumbling immediately into the next.

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Laos has announced a full reopening to tourism today that allows vaccinated arrivals to enter the country without any testing requirements.

Government Spokesperson and Minister to the Prime Minister’s Office, Madame Thippakone Chanthavongsa, spoke during an announcement broadcast live across social media.

She said that as the number of Covid-19 cases had significantly decreased, and in order to ensure economic recovery, the National Taskforce for Covid-19 Prevention and Control and the government of Laos had coordinated with a number of sectors to determine new entry measures in line with the global situation.

After canvassing public opinion and consulting with experts, the Taskforce has set out the following measures for entry to Laos, effective from 9 May onward:

All international checkpoints will be open for entry and exit by Lao citizens, foreign residents, tourists, and other types of visitors.

Citizens of countries that have bilateral or unilateral visa waiver agreements with Laos may now enter Laos without the need for a visa.

Citizens of countries that do not have a visa waiver agreement with Laos may now apply for a visa at a Lao embassy or consulate abroad or via the e-Visa online system. Visa on arrivals will also be reinstated at certain international checkpoints.

Fully vaccinated foreigners or Lao citizens carrying a vaccination certificate may enter Laos without any screening or testing for Covid-19 when arriving by land, air, or water.

Non-vaccinated citizens of Laos, foreign citizens, or residents aged 12 years and over must take a Rapid Antigen Test (ATK) at least 48 hours prior to departure and present the results upon arrival.

Foreign arrivals in Laos that become infected with Covid-19 must bear responsibility for any and all medical costs involved in treatment.

Private vehicles may now enter and exit the territory of Laos via checkpoints as prior to the pandemic. Guidelines regarding this measure will be drafted and publicized by the Ministry of Public Works and Transport.

Madame Thippakone said that ministries and tourism departments, as well as tourism businesses, must now be fully prepared to welcome foreign tourists.

At the same time, she announced the reopening of entertainment venues and karaoke bars, however, such venues must ensure they fully comply with Covid-19 prevention measures.

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Bangkok, 22 April, 2022 – Thailand’s Centre for COVID-19 Situation Administration (CCSA) today approved the lifting of the RT-PCR testing requirement for international arrivals beginning 1 May, 2022, and introduced two new entry schemes specifically customised for vaccinated and unvaccinated travellers.

...more

Laos is preparing to commence a new phase of reopening to tourism that will require Covid-19 tests prior to departure and on arrival.

Dr. Sisavath Soutthanilaxay said during an announcement by the National Taskforce for Covid-19 Prevention and Control yesterday that the country is now actively preparing for a full reopening.

Under new entry regulations, which will be officially announced at a future press conference, arrivals in Laos will be required to undergo two Covid-19 tests.

According to Dr. Sisavath, tourists will be required to take an RT-PCR test 72 hours before departure, as well as an RDT (Rapid Diagnostic Test) on arrival.

“The wait time for results will depend upon the number of travelers arriving,” said Dr. Sisavath.

Those who have been infected with Covid-19 and recovered will not need to take an RT-PCR test, however, an official medical certificate will be required.

Arrivals with a negative RDT test result may enter the country freely, while those who test positive will need to quarantine at a designated quarantine hotel.

Those with serious symptoms will be hospitalized.

The news comes after Prime Minister Phankham Viphavanh agreed to a full reopening of the country to tourism on Tuesday.

The PM said that he agreed “in principle” to the reopening and that relevant sectors should “draw upon lessons from neighboring countries” when drafting new regulations.

...more
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