Searching for tourism information about Thailand during Covid, you always see the terms of SHA and its related certificates of SHA+ or SHA++ (Extra plus) sticked to the suppliers of tourism service such as accommodations, restaurants, or tourist attractions. 

Feeling confused?

Here you come to the right place!

In this article, we will give you the explanation of What is SHA & the meaning of its certificates, and some of the frequently asked questions that you may have relating to the terms.

Check it out!

What is SHA?

Amazing Thailand Safety & Health Administration (SHA) project is a result of cooperation between the Ministry of tourism and Sports, the Tourism authority of Thailand (TAT), the Ministry of Public Health, as well as government and private sectors involved in the tourism industry. The project aims to encourage business in the tourism industry to prepare their workplaces to comply with the New Normal lifestyle, in order to improve the tourism industry standards and sanitation measures.

SHA is a certificate that represents tourism industry entrepreneurs' readiness in improving their products, services and sanitation measures which is the crucial factor in preventing the spread of COVID-19 by complying with the sanitation measures, which in turn can build trust and confidence in customers and service recipients of such products and services.

World travel & tourism Council has certified that entrepreneurs who have been awarded The Amazing Thailand Safety & Health Administration (SHA) also pass the Safe Travels Protocols.

From now on tourists can find over 15,000 service agents from 10 types of services that has received the SHA certificate at thailandsha.com. Those services include Restaurant, Accommodation, attraction, transportation, travel agency, health and beauty, Shopping center, sport for tourism, meeting/Theater/entertainment,  Souvenir shop and other shops.

What standards are used to certify a business

Five key areas are covered in the evaluation process for the SHA certificate

  • Applicants must strictly follow the Covid-19 control guidelines from the Ministry of Public Health.
  • Tourist attractions and facilities must be safe and have strategies in place that ensure tourist safety. At the same time, local culture should be respected with interaction between local communities and tourists.
  • Hygiene and sanitation in tourism establishments including hotels, homestays, souvenir shops and restaurants.
  • Clean and safe links between communities and attractions and health and safety standards to cover transportation (including private cars, public buses, and airlines).
  • Trained staff at tourist venues to ensure tourist safety and security.

Certificates will only be issued to those who meet the required standards of health and safety for the entire premises, operational staff, equipment, and toilets. Venues and businesses who meet the benchmark can use the SHA logo (valid for two years) as a mark of quality assurance.

SHA, SHA Plus (SHA+), and SHA Extra Plus (SHA++)

"SHA" is a certification for businesses who meet the basic standards of hygiene and health safety for their products and services in accordance with the nationwide measures to prevent the spread of the Coronavirus Disease 2019 (COVID-19). Check the above section.

While the “SHA Plus (SHA+)” Certificate was just introduced when talking about reopening Thailand and means that the certified business not only meets the usual SHA certification criteria but also at least 70% of hotel or business staffs have been fully vaccinated against COVID-19.

After the latest update, it is now required to book a Test & Go package or Sandbox stay with SHA Extra Plus hotel. SHA Extra Plus (SHA++) hotels are those that not only meet the Amazing Thailand SHA Plus standard but also provide an accommodation service in partnership with certified hospitals for the RT-PCR test.

SHA FAQs

Test & Go

This scheme allows fully vaccinated travelers and unvaccinated children 17 or younger to enter and explore Thailand after a PCR test upon arrival and one-night stay within 5 hours of the airport they arrived in. They must also stay in a SHA++ hotel anywhere in the country on their 5th night while waiting for results for a second PCR test to be performed either at the hotel or at a designated facility.

Here is everything about Test & Go Scheme

Blue Zone Sandbox

With the opening of Test & Go to all nations, Sandbox is seen now more as a ‘backup plan’ in case Test & Go is paused again. This scheme allows fully-vaccinated travelers from any country to enter and explore ‘Sandbox’ destinations quarantine free for a period of 7 days before being eligible to travel elsewhere in the country. They will still need to do a second PCR test on day 5, though it appears that hotel confinement will not be required. There are currently 8 Sandbox areas to choose from: Phuket, Koh Samui, Koh Phangan and Koh Tao (Surat Thani Province), Krabi and Phang Nga, Chonburi (Pattaya) and Trat (Koh Chang, Koh Kood).

Here is everything about Blue Zone Sandbox Scheme

Happy Quarantine

Formally call Alternative Quarantine, the scheme is for travelers who are either unvaccinated or not fully vaccinated and involves a 10-day hotel quarantine before being free to travel and explore.

Here is everything about Happy Quarantine Scheme

Thailand Pass

The “Thailand Pass” system (https://tp.consular.go.th/) is a web-based system developed by the Ministry of Foreign Affairs in cooperation with the Digital Government Development Agency (DGA). The system allows Thai and foreign travelers to fill in their travel and health information and upload the related documents before travelling. The purpose of the system is to support the “Ease of Traveling” policy, which will be implemented after the reopening of the country.

More information can be found on the Department of Consular Affairs, Ministry of Foreign Affairs of Thailand’s website (https://consular.mfa.go.th/), or you may contact the Royal Thai Embassy / Royal Thai Consulate-General in your area for more information.

Here is detailed information about Thailand Pass

Is it possible to switch between SHA PLUS approved hotels during the 7 days of the sandbox?

Before Omicron it was possible to stay in 2 different hotels after the 3rd day. but in recent weeks this option has been canceled and currently all seven days must be completed in just one hotel.

[Sandbox] What actually happens after landing?

Before you leave the airport, you will undergo an RT-PCR test first and from there on the special shuttle to the hotel. After check-in at the hotel, wait in the room until the results are received, which are sent to the subject’s email. In addition hotel representatives can check the results through their internal website.

Until you receive the answer you will be in the room in “isolation” and are considered HIGH RISK and therefore no service providers are allowed to enter the room. You will stay in the room for 6-10 hours (the speed of receiving the answer is conditional on the number of people who passed through the field that day), so it is recommended to order food through the room service that places the tray outside the door and not through the various apps.

Once you get a negative answer to the first test you are considered a LOW RISK and can actually leave the room and walk freely all over the city / island (depending on where you perform the “sandbox”).

On the 5th or 6th day you will have to do the second test that you have already ordered and paid for in advance. The hotel staff can help and change the date or location of the test but the request should be no later than two days before the original test date.

If the second test is also negative, you will receive a confirmation from the hotel on the end of the 7 nights of the “sandbox” and are free to travel all over Thailand without exception.

Should I take a test at the airport on landing and what happens if it comes out positive?

Yes, you need to take a RT-PCR test which you have purchased in advance. If the test results are positive (in all probability), the medical certificate indicating recovery must be presented. The results of the test and the medical certificate will be forwarded by the hotel to the local health authority, where the decision will be made as to whether the traveler is obliged to enter the isolation or whether he can continue the trip.

What happens if the first test returns positive?

Currently SHA PLUS hotels have also been approved to function as isolation hotels, as long as they meet government criteria and only for their original guests. In case the hotel guest is verified he can choose to carry out the isolation in the hotel where he is staying and in this case he is transferred to a room in another wing. The isolation will cost an additional amount to be paid to the hotel and then sue the insurance company.

  • Isolation in a room that will include a doctor’s examination at the end of 10 days of isolation and official approval will cost 1000 baht in addition to the original payment.
  • Isolation in a room that includes medical equipment, a doctor’s visit, heat tests, blood oxygen level and medical clearance at the end will cost 12,000 baht.

What if in a case of a couple or family that only one person gets a positive answer?

A verified guest will be placed in solitary confinement for 10 days and those who have been in close contact with him will have to be in solitary confinement for 14 days.

You can choose to do the insulation together and then the length of the insulation for everyone will be 14 days. If during the isolation someone else gets a positive answer during the follow-up tests, everyone will have to do an additional 14-day isolation.

Is it possible to ask for a re-test if the result was positive?

Yes, it is possible to do 2 more tests provided the two labs are different. If 2 tests out of 3 are negative, the data and documents will be sent to the Thai Ministry of Health, where they will make the decision whether to continue the isolation or cancel it.

If a positive answer is received you can request another test as long as you meet the following criteria:

  • Asymptomatic
  • CT level above or equivalent to 30 (Cycle Threshold)
  • Re-test must be within 24 hours of the first test

Criteria for a second re-test:

  • CT level below 30
  • Test within 24 hours of the previous test
  • Depending on the results of the tests, a decision will be made to isolate or continue the trip.

What does hotel isolation mean?

The people who are transferred to isolation rooms will be in a room with no possibility of leaving it, in addition the room will have all the necessary equipment for the next ten days and there will be no cleaning on behalf of the hotel. It is possible to order food from the hotel or from outside through the various apps, which will be left at the door. If there are children in the isolation, ask the hotels if they can provide games.

Can someone who has recovered from Covid-19 fly to Thailand?

Yes it is possible! The traveler must be vaccinated with at least one dose and present an official medical certificate in English, care must be taken that the certificate is formally signed.

Unvaccinated can enroll in the AQ program. Those arriving on this program will stay in isolation at the designated hotel (AQ) for 10 days

Should the test be done before the flight and what happens if it turns out positive?

Yes, the test should be done before the flight. The policy regarding the test results of the recovering persons is at the discretion of the airline.

image
24-hour response
guaranteed!
REQUEST A FREE QUOTE

My name is Jolie, I am a Vietnamese girl growing up in the countryside of Hai Duong, northern Vietnam. Since a little girl, I was always dreaming of exploring the far-away lands, the unseen beauty spots of the world. My dream has been growing bigger and bigger day after day, and I do not miss a chance to make it real. After graduating from the univesity of language in Hanoi, I started the exploration with a travel agency and learning more about travel, especially responsible travel. I love experiencing the different cultures of the different lands and sharing my dream with the whole world. Hope that you love it too!

Comments
SIMILAR BLOG ARTICLES

"Should I visit Thailand or Vietnam?" is some of the most frequently asked questions that we have from our travelers

Well, Vietnam and Thailand are the most popular holiday destinations in Southeast Asia. They are similar in climate and food, though obviously different in culture, lifestyle and travel experience.

Below we list 13 major differences between the two countries, to give you a quick overview and help you decide which to visit first. These are based on our own travel experiences, investigations, and partnerships with local operators.

...more

Thailand currently approves 8 COVID-19 vaccines, and everyone 18 years of age and older should get fully vaccinated for COVID-19 before travelling to the Kingdom, while rules differ for those under 18 years. Here’s an update to our guide to COVID-19 vaccines for international travelers to Thailand.

...more

From 1 February 2022, Thai government has adjusted Thailand reopening measures by allowing travelers from all countries of the world to register in the Thailand Pass system to obtain permission to enter Thailand under the Test & Go program.

Here you will find information how to register for Test & Go and the process of getting Thailand Pass approval for traveling to Thailand on the official website of Thailand Pass system: https://tp.consular.go.th/ 

...more

The best way to travel to Thailand during this time would be through the Test and Go scheme; however, this entry scheme is applicable for fully-vaccinated travelers only.

For unvaccinated travelers, you only have one option to travel to Thailand through the Happy Quarantine (formally called Alternative Quarantine) scheme and undergo quarantine.

From January 11th, 2022, international travelers from any country around the world, regardless of their vaccination status, can enter Thailand under the Happy Quarantine Entry Scheme.

[UPDATED ON APRIL 1ST, 2022] Pretravel testing is no longer required, while the quarantine period has been reduced to 5 days with one RT-PCR on Day 5.

Check the below article for everything you need to know about this entry scheme.

...more
NOT READY YET?

We believe you have the right to arm yourselves with as much information as possible before making any decision.

Check below the detailed information for our different destinations, our plans by travel theme or time frame to learn more before moving forward...

places to visit in Thailand
Bangkok
bee-white Bangkok

Chiang Mai
bee-white Chiang Mai

Phuket
bee-white Phuket

Hua Hin
bee-white Hua Hin

Chiang Rai
bee-white Chiang Rai

Koh Samui
bee-white Koh Samui

Thailand PLANS BY TRAVEL THEME
Must-see
bee-white Must-see

Check out all the must-see places and things to do & see

Luxury
bee-white Luxury

Unique experience combined with top-notch services

Wellness & Leisure
bee-white Wellness & Leisure

Easy excursion combined with week-long beach break

Honeymoon
bee-white Honeymoon

Easy excursions combined with unique experience making the long-lasting romantic memories

Family Vacation
bee-white Family Vacation

The combination of fun and educational activities

Trek & Hike
bee-white Trek & Hike

Explore the least visited destinations and unknown experience on foot

Unseen
bee-white Unseen

Reveal off-the-beatentrack routes, least explored destinations, and unknown tribe groups

Cycling
bee-white Cycling

Explore every corners of the destination on two wheels

Cruise
bee-white Cruise

The combination of some must-see experience and the cruise tour along the mighty rivers

Thailand PLANS BY TIME FRAME
white-icon About 1 week
yellow-icon About 1 week
white-icon About 2 weeks
yellow-icon About 2 weeks
white-icon About 3 weeks
yellow-icon About 3 weeks
white-icon About 4 weeks
yellow-icon About 4 weeks
image
Already got a plan? REQUEST A FREE QUOTE
Thailand TRAVEL TIPS & GUIDE

Either are you wondering about best time to visit, visa policy, or how to get the cheapest flight, we have your back!
WHAT MORE? Choose the country you plan to visit, then search for your nationality below to see our special travel tips & advice for your country. CONTACT US if you cannot find yours.

Best Time to Visit
bee-white Best Time to Visit
Tourist Visa Policy
bee-white Tourist Visa Policy
Budget & Currency
bee-white Budget & Currency
Getting Flight There
bee-white Getting Flight There
Getting Around
bee-white Getting Around
Internet & Phone
bee-white Internet & Phone
Packing List
bee-white Packing List
Buying & Bargaining
bee-white Buying & Bargaining
Tipping Customs
bee-white Tipping Customs
Useful addresses
bee-white Useful addresses
Safety & Precautions
bee-white Safety & Precautions
Local Etiquette
bee-white Local Etiquette
Travel Insurance
bee-white Travel Insurance
Vaccinations
bee-white Vaccinations
CHECK OUT OTHER DESTINATIONS
Vietnam
bee-white Vietnam
A land of staggering natural beauty and cultural complexities, of dynamic megacities and hill-tribe villages, Vietnam is both exotic and compelling.
Cambodia
bee-white Cambodia
There's a magic about this charming yet confounding kingdom that casts a spell on visitors. In Cambodia, ancient and modern worlds collide to create an authentic adventure.
Myanmar
bee-white Myanmar
It's a new era for this extraordinary and complex land, where the landscape is scattered with gilded pagodas and the traditional ways of Asia endure.
Laos
bee-white Laos
Vivid nature, voluptuous landscapes and a vibrant culture collide with a painful past and optimistic future to make Laos an enigmatic experience for the adventurous.
loading
back top